Harassment duty scorecard: are you taking all reasonable steps?

Since 30 October 2026 every UK employer must take all reasonable steps to prevent sexual harassment, and can be liable when staff are harassed by customers, guests or other third parties. Answer 8 questions. You get a score, your gaps, and what to do about each one.

1. Have you written down where staff could be harassed, including by customers, guests or contractors?YesPartlyNo

2. Does your policy cover sexual harassment AND harassment by third parties, in plain English?YesPartlyNo

3. Do customers or visitors know harassment of staff isn't tolerated (signs, booking terms, agreements)?YesPartlyNo

4. Has every member of staff had harassment training, with a record of who and when?YesPartlyNo

5. Do managers know exactly how to respond to, record and act on a report?YesPartlyNo

6. Can staff report in more than one way, including to someone other than their line manager?YesPartlyNo

7. If a customer harassed someone tomorrow, would staff know they can step away and that you'll back them?YesPartlyNo

8. Have you reviewed all this in the last 12 months, or since 30 October 2026?YesPartlyNo

Close the training gap this week

Our 30-minute Preventing Sexual Harassment at Work course covers the new duty, third-party harassment, speaking up and what managers do next. Online, any device, quiz and certificate for every learner. £19 per learner, £16 for 10+, £13 for 50+, £11 for 100+.

Buy for £19 a learner Email me a team price

Official guidance: the Equality and Human Rights Commission (EHRC) guidance on preventing sexual harassment and third-party harassment, and free advice from Acas (0300 123 1100). This scorecard is practical guidance, not legal advice. A high score doesn't guarantee you've met the duty; it shows where to start. Want the steps in full? Read the free 8-step checklist.